Integration Maintenance
To meet the challenge of maintaining complex integrations,
Sierra Atlantic provides maintenance support to its integration services,
designed to ensure that you reap the benefits of integration for a long
time. As a part of this service, we provide the following:
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Integration Monitoring
Day-to-day or periodic monitoring of the integrations including,
load balancing, exception handling, performance tuning, and
troubleshooting tasks (from administrative and
functional/technical perspective). We periodically publish Key
Performance Indicators (KPIs).
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Integration Sustenance Services
Tracking, tracing, and fixing bugs: interaction with the
application software vendors - backend, front end and
middleware. This also includes maintenance of code control and
versioning of all items involved in the integration.
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Integration Upgrades
Enterprises need to update their installations as software
versions change. Our integration maintenance services take care
of software upgrades, patch management, as well as database and
application migration across multiple platforms.
