Empowering Government Departments with Siebel Public Sector CRM

Speaker – Dinesh Chandrashekar
Sector – Customer Relationship Management – Siebel Public Sector

Siebel Public Sector CRM provides distinct advantage to the government departments in efficiently managing every citizen interactions and also empowers government departments to take right action towards improving the betterment of citizen relationship with government. This presentation will demonstrate some of niche features of the Siebel Public sector modules like case management, revenue, tax and jurisdiction in managing day to day citizen relationship and also provide an insight to successful implementation of the application.

National ID and Better Citizen Relationship with Oracle Solutions

Speaker – Dinesh Chandrashekar, Girish Lodd
Sector – Customer Relationship Management – Siebel Public Sector

Oracle's Siebel Public Sector CRM and Oracle Customer Hub suite provides a unique value proposition to government organizations world wide to identify and offer value added services to citizens at the right time. The solution acts as a catalyst to enhance functioning of various govt departments in an integrated environment and synergize addressing citizen issues and services . This presentation will provide footprint for the National id projects and value added services offerings with enhanced Siebel Citizen relationship model..

Drive Success with Siebel Automotive CRM 8.1

Speaker – Oscar Philips, Dinesh Chandrashekar
Sector – Customer Relationship Management – Automotive Sector

This presentation will demonstrate the best Siebel CRM processes for automotive companies with real live examples from one our recent Siebel automotive CRM 8.1 v implementation. Enhancing customer experience at every interaction and getting greater guest delight index was the motto of this project and we were able to successfully implement this objectives on time and at agreed budget.

Impact on Oracle Time and Labor in Upgrade from 11.5.9 to R12

Speaker – Sasikanth Samudrala
Sector – Human Capital Management – R12 Upgrade

Organizations on E Business Suite 11.5.9 version with Oracle Time and Labor implemented have to upgrade to R12 for continuity of support from Oracle. This paper highlights some of the features in Oracle Time and Labor which have been changed in versions post 11.5.9 and not covered in Release Content Documents. This paper helps consultants in knowing and understanding potential issues and their resolutions during Upgrade to R12.

Optimizing Freight Spend and Expediting Shipments Using Oracle Transportation Management

Speaker – Venkatachalam Ekambaram
Sector – Oracle Transportation Management - Implementation

This case study outlines the challenges and best practices in implementing Oracle Transportation Management, based on Sierra Atlantic’s experience in implementing the Oracle Transportation solution for one of the global logistics leader. Sierra Atlantic’s logistics solution using Oracle Transportation Management has helped the global logistics company in saving their operations cost by 30-50%.